Organizing and Planning:

  • Provide support in the process of developing and maintaining training programs
  • Oversee training processes by monitoring training methods and giving feedback on training areas that need to be improved.
  • Manage existing digital platforms and load content timeously
  • Identify and manage external suppliers to ensure on-time delivery and development of training solutions
  • Coordinate, brief and manage training content plans
  • Work closely with PM’s and Sales leads, identify key training needs per cycle and find best practice to implement using multimedia
  • Facilitate induction training of Sales and Marketing staff new joiners, manage process, and continuously improve it to ensure ‘speed to field’
  • Develop best in class evaluation metrics and assessments of all training
  • Monitoring, evaluating, and taking an accurate and adequate record of training activities and program effectiveness
  • Report on test evaluation results and suggest plan of action


  • Be active on all platforms in driving continuous learning, motivation, and key strategies as per PM brief
  • Facilitate market intelligence between Sales and Marketing (i.e., market developments, opportunities, and competitive activities).
  • Ensure that, through the performance of the team, the company achieves the highest standard of favourable acceptance and recognition of the organization and its products by health care professionals
  • Ensure Sales and Marketing staff are properly equipped in training skills to meet business objectives




  • A Bachelor’s degree in fields such as Education, Science, or Organizational Psychology


  • At least 3 years of proven work experience as a training facilitator, training coordinator, or any other similar role within a pharmaceutical / generic sales environment
  • Adequate experience with Learning Management Software (LMS)


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