Tych Business Solutions takes pride in protecting the personal information that we hold or process about our clients, employees and vendors. Tych is committed to best practice in complying with data protection requirements across our entire national operation. Tych has embraced the General Data Protection Regulation (“GDPR”) as a baseline standard for its operations, as well as compliance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

The Collection & Processing of Personal Information

1. We will collect the majority of your personal information from yourself. Please cooperate with us when we do so for the legitimate functioning of our business and services to you. We will also collect your personal information from any intermediary that might have referred you to us.

2. We will be collecting your personal information to enable us to fulfil our duties to you in the course of running our business in line with various legislatures.

3. You are legally obliged to supply the information that we need to comply with the Financial Intelligence Centre Act (FICA). Any other information that we ask for will be required to enable us to fulfil any functions related to our general dealings with you. You have a choice as to whether you will supply us with this other information. However, please be advised that failure to provide such information may put you in breach of contract or the law.

4. We will be passing your personal information on to all third parties that require it for the purposes of doing their work which is directly related to the work we do for you.

5. You can rest assured that unless we are legally obliged to share your personal information, we will only share as much of your personal information as is needed by the authority that requires it, and we will only do so when it is necessary for us to do our work for you. In addition, all of our employees are bound by the POPIA and are required to keep your personal information confidential.

6. If there is an international component to the work which we are doing for you, and if we are required to share your personal information with an overseas recipient, you are entitled to ask us how your personal information will be protected in this foreign country, and we will endeavour to assist you.

7. You have the right of access to your personal information and the right to correct any errors relating to the information that we have on record. In addition, you have the right to object to us continuing to process your personal information. In this regard, please note that if you do exercise this right, we will not be able to do our work properly. In addition, this might place you in breach of a contract or the law. (Please request the relevant forms) 

8. We are obliged by law to retain our records for a period of time after we have concluded our business with you, to comply with various regulations. During this period, your personal information will be archived and will remain protected. After this period has expired, your personal information will be destroyed in a way that de-identifies you.

The Security of our Systems

1. We store all data, information and IT hardware in a locked office, where access control measures are in place and limited to Tych Business Solutions employees. Portable digital devices that employees may use (including cell phones, iPads and laptops) are password protected with antivirus software. Devices are switched off and stored securely in locked and/or alarmed premises when not in use. Information is removed from devices when no longer required.

2. Any physical files/data that may leave the premises for specific purposes related to the functioning of the business are kept in closed binders/files, and are locked in secure locations, not visible to any other parties.

3. We have secure IT systems in place through various third-party service providers. Our internal servers, accounting software, and networks are securely encrypted, password protected, and we have antivirus software in place which is updated regularly. Our emails are securely maintained with antivirus scans through our email host. All computers in the office are also password protected.

4. Our website has the relevant SSL certificate encryptions and protections in place through our web host and web designer with reliable, secure back-up cloud-based storage. Our website has the required Privacy Policy and opt out functions for subscribers.

Legal Notices

Third Party Websites

This website may contain hypertext links to third party websites. The Company provides such links for your convenience and has no control over any websites that may be accessed or available through them. The Company does not endorse, sponsor, recommend or otherwise accept any responsibility for such third-party websites, their content or availability. In particular, the Company does not accept any liability for any infringement of any person’s intellectual property rights by, or any liability arising out of any information or opinion contained on or in, any such third-party website. If you decide to access or engage in services through linked third-party websites, you do so at your own risk. You should direct any concerns regarding any third-party websites to the administrator of the applicable third-party website. You should also refer to the separate terms of use, privacy policies, disclaimers and other rules posted on third party websites before you use them.