HOUSEKEEPING & MAINTENANCE ADMIN COORDINATOR – CAPE TOWN – WESTERN CAPE Permanent

RESPONSIBILITIES:

The Hotel Admin Coordinator for Housekeeping & Maintenance plays a pivotal role in ensuring the seamless and efficient operations of both the housekeeping and maintenance departments. They oversee the administrative duties, storekeeping, compliance protocols and record-keeping to log, track, and resolve issues promptly. The coordinator ensures that all health and safety regulations are adhered to, supports team cohesion, and facilitates communication between departments. Their work directly impacts operational efficiency, guest satisfaction, and the overall hotel experience.

You will be responsible for maintaining service logs, coordinating repairs, monitoring stock levels, and ensuring adherence to health and safety standards—all while supporting a collaborative and energized team. Your efforts directly influence both guest satisfaction and team efficiency.

REQUIREMENTS:

• Matric
• Administration or Management Diploma
• 2 years in a hostel or related industry
• Oversee and coordinate day-to-day activities across housekeeping and maintenance departments.
• Track service issues and operational gaps, ensuring timely resolution through effective team coordination.
• Support execution of preventive maintenance schedules to reduce disruptions and maintain high standards.
• Maintain accurate logs of service requests, guest complaints, maintenance activities, repairs, and inventory movement.