• Grade 12 or equivalent certificate essential
  • Degree or diploma in Mechanical/Electrical/Mechatronic Engineering will be highly advantageous
  • Minimum of 2 years’ experience in a client-facing role
  • Sales/account management experience highly advantageous
  • Must have experience working at management and ExCo level
  • Experience working in a fast-paced and high-pressure environment
  • Own reliable transport and willing to travel for business purposes


  • Excellent communication skills (verbal and written)
  • Self-motivated with ability to use own initiative
  • Proven ability to effectively multi-task and prioritise while meeting tough deadlines
  • Acute attention to detail
  • Ability to generate ideas/solutions
  • Ability to relate to a wide range of people
  • Ability to sell and close deals
  • Good administrative skills
  • Excellent planning abilities
  • Ability to work independently and as part of a team
  • Ability to solve problems as they arise
  • Excellent presentation skills


  1. Product/industry knowledge and networking
  • Remain up to date with applicable events and trends in the automation industry
  • Build relationships with key people in the industry
  • Remain up to date with the various competitors in the market
  • Attend and/or participate in relevant conferences/workshops/roadshows as identified and when required to build clientele and network at such events
  1. Achieve targets with regards to signing up new clients
  • Identify and attract potential clients for iFings
  • Develop and present satisfactory demos to potential clients
  • Ensure business proposals are set up correctly and sent out within 24 hours of receiving the request
  • Draft and issue approved licence agreements/contracts for new clients
  1. Account management of all iFings clients and maintenance of stakeholder relationships
  • Maintain all aspects of client relationships to ensure they remain regular, satisfied clients
  • Ensure all client issues are resolved within the agreed SLA timeframes
  • Keep clients up to date with any improvements or updates within iFings
  • Ensure client’s expectations are met with all relevant iFings stakeholders
  • Maintain all supplier relationships to ensure deliverables are met, best prices are given and a high level of service delivery is maintained
  • Maintain all internal relationships by ensuring SLAs are up to date and expectations are managed
  1. Ad hoc administrative duties
  • Ensure administration around all POCs is completed before POC starts, and throughout the process
  • Create and maintain the Customer Relationship Management portal with regards to leads and accounts as well as other relevant sales activities
  • Ensure administration around demos is completed
  • Ensure sufficient promotional stock levels are maintained
  • Ensure all documentation and deadlines are met for the various advertising trade shows
  • Ensure all documentation and deadlines are met for the various advertising sites
  • Keep hardware/software licence fee costings up to date
  • Ensure clients receive suitable quotes for services delivered


[ninja_form id=’1154′]