As a Test Automation Engineer you will design automation tests, this include develop automation scripts and finding solutions for automation problems. To be successful as a Test Automation Engineer, one should be exceptionally accurate, possess a superior mathematical aptitude and be proficient in programming languages.


Designing and writing test automation scripts

  • Design and write test automation scripts.
  • Use test automation frameworks.
  • Identify defects in software as a result of testing.
  • Investigate the cause of defects identified through testing.
  • Work with software developers to identify bugs in software and suggest solutions.

Quality assurance of software developed

  • Review requirement definitions, specifications and manuals to ensure quality of software and tests to be developed; i.e., perform manual static testing.
  • Select and develop appropriate test automation tools.
  • Use risk-driven techniques to develop, maintain, and execute automated test suites.
  • Work with the development team to capture and reuse automated unit test cases, test stubs and drivers, and other development test objects.
  • Recognise the quality implications of known bugs and the impact of proposed changes on the testing process.
  • Work with the release engineers to create and maintain an automated build verification (“smoke”) test.
  • Ensure proper version control and configuration management of all test objects developed and test environments used.
  • Use diagnostic tools/techniques to identify the root cause of software failures, asking pertinent questions and obtaining answers where possible.
  • Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
  • Recommend improvements to software.
  • Provide resolutions to app/system issues, driving stability, efficiency and effectiveness.

Results Tracking and Reporting

  • Document bug reports upon discovery of a quality problem.
  • Update test execution status on the outcome of test iterations.
  • Trace test cases and results back to specific quality risks.
  • Assist in the creation of test status reports and metrics (e.g., Test Dashboard).

Mentorship / Training

  • Provide mentorship and guidance to internal staff on technical and system processes.
  • Internal training
  • Ability to mentor and assist others, and to lead internal training sessions
  • Mentor junior resources on specialised knowledge, sharing of novel solutions reached.



Technical Skills

  • Proficiency in programming languages such as SQL, Python and Java is an advantage .
  • Highly accurate and detail-oriented.
  • Extensive understanding of requirements gathering.
  • Strong analytical skills combined with mathematical and problem-solving skills.
  • Extensive knowledge in preparing test cases and test plans.
  • Skilled in writing documentation.
  • Ability to facilitate and lead workshop skills.
  • Conduct business process mapping / engineering.
  • Extensive knowledge and experience of various business analysis methodologies and process modelling.
  • Working knowledge of feasibility studies and preparation of business cases.
  • Understands how to be involved at a strategic level in business processes.

Sector Knowledge

  • Working knowledge of business processes used within the tertiary education sector.
  • Working knowledge of the ITS Integrator system functionality.
  • Working knowledge of applicable ITS Integrator technologies.
  • Strong communication / client interaction skills.
  • Working knowledge of feasibility studies and preparation of business cases.

Interpersonal interactions

  • Uses effective interpersonal and communication skills to gain acceptance of and commitment to plans, ideas and initiatives.
  • Shares important and relevant information.
  • Gains the cooperation, trust and support of others.
  • Seeks a win/win solution with the minimization of a compromise.
  • Communicates in a positive manner resulting in action.
  • Focuses energy on finding solutions rather than blaming others.
  • Acknowledges others’ contributions.

Living the Values

  • Ensuring compliance with all applicable policies, regulations, standards and governance requirements
  • Treating all people fairly and consistently, and with dignity and respect
  • Being ethical, honest and sensitive in all dealings
  • Taking corrective action to address inappropriate decisions or actions

Leading Self

  • Taking ownership for own performance and decisions and their impact on the business.
  • Set and achieve goals, consistently complies with quality standards, and meets deadlines.
  • Demonstrating tenacity and resilience even when faced with obstacles
  • Demonstrate positivity, mental toughness and stability during stressful periods and periods of low activity.
  • Seeking opportunities for personal feedback, learning and development
  • Mature individual with high level of emotional intelligence with the ability/capacity to be aware of, control, and express emotions.
  • Handle interpersonal relationships judiciously and empathetically.
  • Self-motivated, with the ability to motivate others.
  • Ability to work under pressure, independently and as part of a team.
  • Admit to errors and takes corrective action to avoid repetition.
  • Approach own work with dedication and a high sense of responsibility.

Managing Change

  • Constructively challenging the status quo to improve performance.
  • Creating an appropriate sense of urgency for change.
  • Actively engaging others in the vision and purpose of change and influencing the change process.
  • Maintaining focus and seeing change through to completion.
  • Recognising and celebrating progress in implementing change.

Business Focused

  • Sensitive to the cost of implementing a proposed solution.
  • Strives to find and implement the solution that delivers value in terms of client business requirements.
  • Builds rapport and constructive relationships with clients.



  • Bachelor’s degree in computer science, software development, or a related field.
  • 5+ years business automated testing experience in a business environment.

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