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Key Responsibilities
- Expediting
- Order Tracking: Monitor the progress of orders, shipments, or projects to ensure they are on schedule and meet delivery deadlines.
- Communication: Maintain regular communication with suppliers, vendors, and internal teams to track order status, resolve issues, and provide updates on delivery times.
- Prioritization: Assess the urgency and importance of orders or projects and prioritize them accordingly, to meet customer requirements.
- Supplier Coordination: Coordinate with Buying, suppliers, and vendors to expedite the
production or delivery of goods and services. This may involve negotiating faster production schedules or shipping options.
- Documentation: Ensure that all necessary documentation, such as purchase orders, invoices, and shipping documents, is complete and accurate to facilitate the smooth flow of goods.
- Quality Assurance: Collaborate with quality control teams to ensure that products or services meet quality standards and specifications, even when expediting.
- Problem Resolution: Identify and address any issues or obstacles that may delay orders or projects, such as production delays, supply shortages, or transportation problems.
- Customer Communication: Keep customers informed about the status of their orders and any changes in delivery dates. Address customer inquiries and concerns promptly.
- Process Improvement: Continuously assess and improve expediting processes to enhance efficiency and reduce the need for last-minute rush orders.
- Collaboration: Work closely with other departments, such as procurement, logistics, and production, to ensure a seamless flow of information and materials.
- Compliance: Ensure that all activities related to expediting adhere to relevant laws, regulations, and company policies.
- Drive on time delivery to customers.
- Receive sales orders from customer service and ensure that the requested delivery date and Dispatch information is correct
- Send order conformations to customers.
- Update open orders sheet.
- Communicate with Internal Sales and the customers on the status of their order.
- Work with stores to get the goods to dispatch.
- Work with Buying, goods receiving, pre-packaging to get goods to store.
- Work with Dispatch to get the goods to the customers.
- Maintain clear and accurate communication with all departments when expediting orders.
- Managing Source Loading and collection list (TIMS)
- The customers / Logistics to ensuring the projectors or transport containers to ship the Isotopes are available and ready to go.
- Sales
- Forecast & Planning for future orders.
- Customer Service
- Isotope supply management
- Invoicing of all NTP container movements, penalties
- Preparation of Documents for export orders – Isotopes and General equipment
- Invoicing of isotope and general equipment orders.
- Loan Demo Hire
- Maintaining of CMS profiles
- Reporting
- DU waste management and reporting
- Safeguards
- IMS stock take variance report
- Status of orders
Qualifications/Experience and Skills (inherent requirements of the position)
- Grade 12 minimum with tertiary education in Business Administration / Logistics Diploma or Degree
- SAP One experience – inherent requirement
- Excellent MS Office skills – Excel at Advanced level
- Good knowledge and experience of administrative processes
- Excellent communication, interpersonal, team and organizational skills.
- Demonstrate a high degree of integrity and discretion.
- Responsive team player with the interest to take initiative and work in a fast-paced environment.
- Logistics Experience (Exports and Imports)
- 3 Years Experience in a similar working environment
