HOTEL MANAGER – ORMONDE – GAUTENG Full Time NEW

Key Responsibilities

• Manage the hotel’s financial performance, including budgeting, forecasting, Capex, cash flow, financial reporting, audit compliance, and preparation of board papers.

• Oversee and implement hotel procedures and controls to ensure professional efficiency and consistent quality across all departments, including Front Office, Rooms Division, and Food and Beverage.

• Manage the financial and administrative functions within the Food and Beverage department, including budgets, financial analysis, systems management, and reporting.

• Apply up-to-date technology and procurement systems to streamline the sourcing and purchasing of stock.

• Maintain and prioritise high standards of customer service throughout the hotel.

• Promote the hotel’s facilities, membership programmes, and daily events to guests with consistency and professionalism.

• Build, develop, and lead a motivated, competent team across all departments through effective leadership and people management.

Minimum Requirements

• Matric (NQF Level 4) is required.

• Diploma or Degree in Hotel Management or Operations Management preferred.

• Minimum of 5 years’ Hotel Management experience within a 3- or 4-star establishment.

• Proficiency in OPERA, Micros, Microsoft Word, Excel, Outlook, and PowerPoint.

• Strong leadership, communication, and report-writing skills.

• Excellent organisational and problem-solving abilities.

• Proven ability to manage budgets, control costs, and uphold operational standards.

• Demonstrated commitment to providing exceptional customer service.