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Main Responsibilities:
•Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.
•Facilitate communication and collaboration within the Housekeeping Team and across other departments.
•Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
•Check daily manning levels to ensure the department is adequately staffed at all times.
•Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well-maintained, and in good repair.
•Implement and monitor departmental par-stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management.
•Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs.
•Identify areas where waste can be reduced, and financial savings made, and monitor service practices to achieve waste reduction targets.
•Ensure that departmental training records are up to date and reflect all training conducted.
•Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies.
Experience and Skills:
•Minimum of 2 years of experience in a similar position within a 5-star luxury property
•Impeccable communication skills both written and verbal
•Leadership experience
•Strong training skills and experience
•Effective rostering abilities
•Knowledgeable with the controlling of expenses and inventories
•Ability to remain calm and professional under pressureDiploma in Hospitality
•Valid driver`s license
•High level of physical endurance
