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Hospitality

TRAVEL SUPPORT MANAGER – KNYSNA – WESTERN CAPE

RESPONSIBILITIES

  • Your role will involve working closely with clients to craft tailored itineraries, from tranquil getaways to adventure-filled escapes, ensuring every detail is meticulously planned and executed.
  • You’ll be the trusted point of contact, ensuring seamless operations and a personalised experience from the moment guests arrive until their departure.
  • Your mission? To provide exceptional service, surpassing expectations, and leaving guests with lasting memories of their time in the heart of nature.
  • The reservations support manager plans travel accommodations and itineraries for clients.
  • The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organising necessary documentation.
  • Applicants must also be able to sell travel packages, handle problems that arise before, during or after travel, and advise clients of relevant procedures and local customs.

REQUIREMENTS:

  • Grade 12 or Equivalent
  • Tertiary Qualification in Hospitality and tourism not essential, but preferred
  • Experience in travel and trade organisations.
  • Exceptional customer service and communication skills
  • Proficiency with Microsoft Word and Excel
  • Flexibility to work extended hours during busy seasons
  • Diverse travel experience, travel institute certification, or work experience in the hospitality industry
  • Fluency in more than one language
  • 2+ Years of Opera experience

 

Job Overview

  • Job ID: 102863
  • Date Posted:
  • Location: Knysna
  • Job Title: TRAVEL SUPPORT MANAGER – KNYSNA – WESTERN CAPE
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