SALES AGENT – PARKTOWN – GAUTENG Full Time

The company’s vision is to establish a world-class direct financial service business that seeks to:

⦁    offer its clients excellent service, superior value products, and fair treatment always.

⦁    be an employer of choice; and

⦁    be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry.

The company’s culture is value-based and is built around the pillars of Accountability, Attitude, Energy Freedom and Professionalism. We are a family of vibrant and energetic freethinkers, constantly looking to innovate and disrupt.

What will you do?

• Sell life insurance telephonically
• Achieve sales targets
• Adhere to Quality and Compliance processes to minimize business risk
• Manage your quality and compliance against benchmarks to minimize business risk, with the client in mind
• Maintain optimal operational efficiencies based on productivity measures
• Adapt and change to fit in with changing business operational requirements
• Sales objection handling
• Build and maintain good client relationships
• Managing information regarding new products, ruling, training updates, etc.
• Keep abreast of developments and trends in the industry – self learning
• Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience

⦁    Grade 12 qualification

⦁    At least 1 year experience within a Sales Outbound Call Centre selling long-term insurance (with targets attached to the sales)

Knowledge and skills

⦁    Good understanding of Financial Services Industry related legislation and regulation

⦁    Understanding of sales processes and servicing industry

⦁    Outbound Sales experience is required

⦁    Fluency in English and one other South African official language

⦁    A clear criminal and credit record

⦁    Commitment to the FAIS Act and meeting Fit & Proper qualification requirements

⦁    Willingness to work overtime to achieve targets.

⦁    Being fully computer literate.

Personal attributes

⦁    Interpersonal

⦁    Planning and organizing

⦁    Building and maintaining relationships

⦁    Treating Customers Fairly

⦁    Initiative

⦁    Results Driven/Achievement orientated

⦁    Continuous learning

⦁    Tenacity

⦁    Objection handling skills

⦁    Team orientated

⦁    Ability to receive and implement feedback