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Responsibilities:
- Conduct stakeholder interviews and workshops to gather detailed insights.
- Conduct in-depth analysis of the current system, including end-to-end business processes supported by the system, data flows, user interactions and system integrations.
- Identify and document system functionalities, business rules, user roles and access levels, dependencies and constraints and integration points with other systems.
- Develop comprehensive “as-is” business process documents.
- Create use case specifications to reflect current system usage.
- Create detailed system architecture diagrams, data models and interface specifications.
- Document pain points, manual workarounds and opportunities for improvement.
- Document the current technical design including system architecture (application layers, components, and infrastructure), data models and entity relationships, interface specifications and integration protocols, security and access control mechanisms.
- Provide traceability between business requirements and technical components.
Experience:
- Matric and tertiary qualification.
- Minimum 5 years experience in business and systems analysis.
- Proven experience in business analysis, systems analysis and technical documentation.
- Strong understanding of business analysis methodologies (e.g., BABOK).
- Proficiency in tools such as Visio and UML modelling
- Experience in documenting complex systems and integrations.
- Excellent communication and stakeholder engagement skills.
