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Position objective
To manage and control the operational and accounting aspects of Front Office, maintenance and housekeeping department and ensure smooth operation of the hotel. Ensure a memorable experience for all guests. Add entertainment value for our guests.
To succeed in this role, you will need:
- Matric
- Hotel Management diploma advantageous
- At least 3 – 5 years, experience in the same or similar position in a 4/5star environment
- Sound OPERA experience
- Micros (advantageous)
Advantages of working for us:
- Competitive Salaries
- Career Advancement
- Fast paced and exciting environment
Main responsibilities
- Liaison between Reservations and Front Office Departments
- Balance accounts daily
- Carry out daily checks f all front of house, back of house, guest areas for maintenance requirements, repairs, to ensure that these are actioned without delay
- Debtors control
- Travel platform management
- Achieve targeted food and beverage costs
- Ensure high service standards
- Follow recruitment procedures
- Regular performance appraisals
- On the job training
- Participate in progressive disciplinary action as needed
- Liaise with all departments for special offers and cross selling
- Due to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted.
