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Information Technology / Manufacturing

ON-SITE TECHNICIAN FTC – MINING – THABAZIMBI Fixed Term Contract

PURPOSE OF THE ROLE

A Site Supervisor needs to perform several tasks set out to them on a task system. A Site Supervisor will be required to work with explosives key management and locks, Reports to be pulled and onsite support to be provided to the customer the Supervisor is allocated to. Monthly Invoicing and follow ups, analysing, and troubleshooting will also be part of his job description, Repairs to be done that was notified on the inspections sheets. After hour calls and support to be adhered to when standing in for a technician. Reading repair manuals and liaising with other professionals. Running tests to make effective recommendations. This role requires interaction with stakeholders with the ultimate result to drive maximum productivity and client centricity.

 

                                                                        RESPONSIBILITIES / ACCOUNTABILITIES

 

The main duties of this role are inclusive of, but not limited to:

 

Installation (if Required):

  • Installation and replacement of client Equipment and peripherals
  • Setup, assemble, test and configure client Hardware and Software
  • Following direction of the Project / Installation Manager
  • Maintenance and Submission of accurate paperwork and documentation
  • Customer communication throughout the job
  • Installing conduit, coring, or trenching
  • Installing/pulling cable and wire
  • Mounting panels, field devices, computers, power supplies
  • Programming, set-up, and testing systems
  • Testing and inspections
  • Safe operation of basic electrical reticulation
  • Understanding wire crimping and installing basic plugs
  • Basic use of hand tools

 

Support:

Hardware Support:

·        Preventative Maintenance – Monthly reports and Quotes on all covered systems items

·        Maintenance of all client variants, Key management systems and lockers

·        Setup and assemble, test and configure client systems.

·        Competent use of tools and associated electrical tools such as drilling machines, electric screwdrivers etc.

·        Emergency release of keys in case if an emergency (emergency document to be completed on site)

Support:

Software Support and Customer Support:

 

·        Reports,

·        Help miners and operators before shift start.

·        Email Support

·        Telephone Support

·        Remote Support

·        Support logging on support site

·        Research/problem solving.

·        Initiative

·        Obtaining of relevant signatures for invoices

·        Follow-up on outstanding orders

·        Deliveries to be handled at stores.

·        Submission of invoices

·        Completing and submitting of User access forms

·        Completing and submitting of cabinet layouts

·        Onsite training

·        Managing of team members

·        Weekly follow up meetings with relevant stake holders

·        Completing and submitting of maintenance check list

·        Submitting of quotations on repairs from maintenance check list.

·        Following up on outstanding orders from maintenance check list.

·        Completing of UAR (service) reports.

 

PROFESSIONAL QUALIFICATIONS/ EXPERIENCE

 

  • Proven experience in similar role
  • Thorough knowledge of computer systems and IT components
  • Excellent troubleshooting skills
  • Excellent team management skills
  • Exceptional organizing and time-management skills
  • Mining Experience will be an advantage.
  • Underground work will be an advantage.
  • 2+ years’ experience in Site Supervision
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.
  • Communication and reporting skills

 

KEY COMPETENCIES / PERSONAL ATTRIBUTES
·         Identify and solve problems independently

·         Plan and organize effectively

·         Resolve complex issues to successful outcomes with minimal supervision

·         Collaborate effectively

·         Work both independently and in a team environment

·         Change agent

·         Able to do research/problem solving, on provided Manuals
·         Take initiative when required
·         Excellent Communication/reporting skills

Job Overview

  • Job ID: 96614
  • Date Posted:
  • Location: Anywhere
  • Job Title: ON-SITE TECHNICIAN FTC – MINING – THABAZIMBI
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